Shipping Policy

Effective Date: September 30, 2026

Website: https://sinkydink.com

Thank you for shopping at Sinkydink. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

  • Standard Processing: All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • High Volume Period: During peak sales periods or holiday seasons, order processing times may extend slightly.

  • Order Confirmation: You will receive a confirmation email once your order has been placed, followed by a second notification with tracking information once your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your delivery address and selected shipping speed.

Shipping Option Estimated Delivery Time Cost
Standard Shipping 3 – 5 Business Days Calculated at checkout / Free on orders over $36.99
Expedited Shipping 2 – 3 Business Days Calculated at checkout
Overnight Shipping 1 – 2 Business Days Calculated at checkout

Delivery times are estimates provided by shipping carriers (e.g., USPS, UPS, FedEx) and are not guaranteed. Circumstances beyond our control (such as weather delays, carrier delays, or incorrect address entry) may impact delivery times.

3. Shipping Destinations & PO Boxes

  • Domestic Shipping: We ship to all 50 U.S. states, APO/FPO addresses, and U.S. territories.

  • PO Boxes: We deliver to PO Boxes using standard carrier services. Expedited shipping options may require a street address.

  • International Shipping: (If applicable) We currently ship internationally to select countries. Shipping costs, estimated delivery times, and available carriers will be displayed at checkout.

4. Import Duties, Taxes, and Fees (International Orders)

For orders shipped outside the United States:

  • Your order may be subject to import duties, taxes (including VAT), and customs clearance fees once the package reaches your destination country.

  • SinkyDink is not responsible for these charges if applied; they are the responsibility of the customer.

5. Order Tracking & Status

  • Once your order has shipped, you will receive an email containing a shipment confirmation and a tracking number.

  • Please allow up to 24 hours for tracking details to update on the carrier’s tracking page.

  • You can track your package directly through the link provided in your shipping confirmation email or by visiting your account dashboard on https://sinkydink.com.

6. Incorrect Addresses & Undeliverable Packages

  • Accuracy: Please verify your shipping address at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the buyer.

  • Address Changes: If you notice an error in your shipping address, please contact us immediately at support@sinkydink.com. Once an order has been transferred to our fulfillment facility, we cannot guarantee address modifications.

  • Returned Packages: If a package is returned to us due to an undeliverable address or failure to collect, the buyer will be responsible for re-shipping fees.

7. Lost, Stolen, or Damaged Packages

  • Damaged Items: If your order arrives damaged, please save all packaging materials and damaged goods, and contact us within 5 business days at support@sinkydink.com with photos of the damaged item and original packaging.

  • Lost or Stolen Packages: If your tracking information states that your package was delivered but you have not received it:

    1. Check around your property and with neighbors or building managers.

    2. Allow 24 hours (carriers occasionally mark packages as "delivered" shortly before physical delivery).

    3. Reach out to support@sinkydink.com so we can assist in opening a carrier search or filing a claim.

8. Contact Us

If you have any questions or concerns regarding the shipping of your order, please reach out to us at:

Sinkydink Support

Email: support@sinkydink.com

Website: https://sinkydink.com/contact