Privacy Policy

Effective Date: September 30, 2026

Website: https://sinkydink.com

At Sinkydink ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and share your information when you visit or make a purchase from https://sinkydink.com (the "Site").

1. Information We Collect

We collect information directly from you, automatically through your interaction with our Site, and from third-party sources.

Personal Information You Provide

  • Order & Checkout Data: When you make a purchase or attempt to make a purchase, we collect your full name, billing address, shipping address, payment information (including credit card numbers via our secure payment processors), email address, and phone number.

  • Account Information: If you register an account, we store your name, email address, display preferences, and purchase history.

  • Communications & Comments: If you submit contact forms, leave reviews/comments, or communicate with customer support, we collect the content of your message along with any associated details provided (such as your name or email).

Information Collected Automatically

  • Device & Log Data: When you access the Site, we automatically collect your IP address, browser type, operating system, device details, time zone, referring/exit pages, and visitor activity (pages viewed, links clicked).

  • Cookies & Tracking: We use cookies, web beacons, and tracking technology to manage store operations, recognize repeat visitors, keep track of items in your shopping cart, and analyze site traffic.

2. How We Use Your Information

We use the personal information collected to:

  • Process, fulfill, and ship your orders, and manage returns or refunds.

  • Send transaction confirmations, shipping updates, and administrative communications.

  • Provide customer support and respond to user inquiries.

  • Detect, prevent, and protect against fraud, unauthorized access, and spam.

  • Maintain user accounts, save shopping preference choices, and ensure proper layout/session display.

  • Comply with applicable legal obligations, regulations, tax requirements, and court orders.

3. Cookies and Tracking Technologies

We use essential, functional, and analytical cookies to support core e-commerce functionality:

  • Shopping Cart & Checkout: Cookies are placed to remember your cart items and track session progress.

  • Account Login: Temporary cookies test if your browser accepts cookies. When you log in, session cookies preserve your authentication and UI choices. Login cookies persist for 2 days (or 2 weeks if "Remember Me" is selected); display option cookies persist for 1 year.

  • Comments & Reviews: If you leave a comment or review, you may opt to save your name, email, and website in cookies for convenience (expires after 1 year).

  • Third-Party Integrations: Content embedded on this Site (e.g., videos, hosted forms, widgets) behaves in the same way as if you visited the external site directly. Third-party sites may set cookies or collect data according to their own policies.

4. How We Share Your Information

We do not sell your personal information. We share data only with third-party service providers who assist us in operating our business:

  • Payment Processors: Payment transactions are handled directly by secure, PCI-compliant payment gateways. We do not store full payment card numbers on our servers.

  • Shipping & Fulfillment: Your name, shipping address, and phone number are shared with logistics carriers to complete order delivery.

  • Security & Spam Detection: Visitor interaction, IP addresses, and form submissions may be analyzed via automated anti-spam and fraud detection services. If you request a password reset, your IP address will be included in the reset email.

  • Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental demand, or to protect the rights, property, and safety of SinkyDink, our customers, or others.

5. Data Retention

  • Order Records: We retain transactional data (invoices, addresses, customer records) indefinitely or for as long as necessary to fulfill legal, tax, accounting, and dispute-resolution requirements.

  • Comments & Media: If you leave a comment, the comment and its metadata are retained indefinitely to approve follow-up comments automatically. Avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract this data.

  • Account Profiles: Profile details provided by registered users are stored until the account is modified or deleted. Users can view, edit, or delete their personal information at any time (except changing their username).

6. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access & Export: Request an exported copy of the personal data we hold about you.

  • Correction & Deletion: Request the correction of inaccurate data or the erasure of your personal data.

Note: Deletion requests do not extend to data we are legally, administratively, or securely obligated to retain for accounting or fraud detection purposes.

To exercise any of these rights, contact us at support@sinkydink.com.

7. Security

We maintain physical, technical, and administrative measures to safeguard your personal data. All checkout and account transmission occurs via encrypted HTTPS connections. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our legal obligations or operational practices. The revised policy will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Sinkydink Support

Email: support@sinkydink.com

Website: https://sinkydink.com

Sinkydink LLC
P.O. Box 150
65 Redding Rd
Georgetown, CT 06829-9299